Question 1

When lifetime is offered

Accepted Answer

A paid membership or the Trust builder add-on can be refunded once a payment exists. Nothing can be paid on this page today.

Question 2

14 days, no questions

Accepted Answer

Once a lifetime purchase exists, you may ask for a refund within 14 days of the payment. You do not have to give a reason. The 14 days run from the day the payment is made.

Question 3

If the service closes

Accepted Answer

Lifetime means for as long as the service runs. If the service closes, we refund the price you paid for lifetime membership. Closing means the site stops offering the guides and the member library, and the terms say how that refund is made. This promise sits alongside the 14-day refund. It is not cut off at 14 days.

Question 4

How a request will work

Accepted Answer

How to ask for a refund will be published on this page before the first payment. Until then, do not send payment, and do not send card details to anyone claiming to sell this membership.