Make a complaint A complaint is a process with a named office. It is free to start in the four places below. It is not a review of your case by this site. We do not read your file, and there is no chat here that tells you what to file. Each form stays in your browser. Copy the letter into your own message. Nothing is sent or stored from this page. Ombudsman Use the Ombudsman after you have raised the problem with a government agency, and for an official-information refusal, delay, or charge. The